Add all files

app/Http/Requests/Api/Admin/Tickets/CreateTicketRequest.php

@@ -0,0 +1,29 @@
+<?php
+
+namespace App\Http\Requests\Api\Admin\Tickets;
+
+use App\Http\Requests\Api\Admin\AdminApiRequest;
+
+class CreateTicketRequest extends AdminApiRequest
+{
+    protected $permission = 'tickets.create';
+
+    public function rules(): array
+    {
+        return [
+            'subject' => 'required|string|max:255',
+            'user_id' => 'required|exists:users,id',
+            'department' => 'nullable|string|in:' . implode(',', config('settings.ticket_departments', [])),
+            'priority' => 'required|string|in:low,medium,high',
+            'status' => 'required|string|in:open,closed,replied',
+        ];
+    }
+
+    public function prepareForValidation()
+    {
+        $this->mergeIfMissing([
+            'priority' => 'medium', // Default priority to 'medium' if not provided
+            'status' => 'open', // Default status to 'open' if not provided
+        ]);
+    }
+}