Add all files

app/Livewire/Tickets/Create.php

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+<?php
+
+namespace App\Livewire\Tickets;
+
+use App\Attributes\DisabledIf;
+use App\Livewire\Component;
+use App\Models\Ticket;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\RateLimiter;
+use Illuminate\Support\Facades\Storage;
+
+#[DisabledIf('tickets_disabled')]
+class Create extends Component
+{
+    public string $message;
+
+    public string $subject;
+
+    public string $department;
+
+    public ?int $service = null;
+
+    public string $priority;
+
+    public function create()
+    {
+        // Add rules for the department
+        $this->validate([
+            'department' => count((array) config('settings.ticket_departments')) > 0 ? 'required|in:' . implode(',', array_values((array) config('settings.ticket_departments'))) : '',
+            'service' => 'nullable|exists:services,id',
+            'subject' => 'required|string',
+            'message' => 'required|string',
+            'priority' => 'required|in:low,medium,high',
+        ]);
+
+        if (RateLimiter::tooManyAttempts('create-ticket', 1)) {
+            $this->notify('Too many ticket creation attempts. Please try again in 60 seconds.', 'error');
+
+            return;
+        }
+
+        RateLimiter::increment('create-ticket', 30);
+
+        $ticket = Ticket::create([
+            'user_id' => Auth::id(),
+            'department' => $this->department,
+            'service_id' => $this->service,
+            'subject' => $this->subject,
+            'priority' => $this->priority,
+        ]);
+
+        $ticket->messages()->create([
+            'user_id' => Auth::id(),
+            'message' => $this->message,
+        ]);
+
+        $this->notify('Message sent successfully');
+
+        $this->message = '';
+        $this->dispatch('saved');
+
+        $this->redirect(route('tickets.show', $ticket), true);
+    }
+
+    public function render()
+    {
+        /** @var \App\Models\User */
+        $user = Auth::user();
+
+        return view('tickets.create', [
+            'departments' => (array) config('settings.ticket_departments'),
+            'services' => $user->services()->orderBy('id', 'desc')->get(),
+        ])->layoutData([
+            'title' => 'Create Ticket',
+            'sidebar' => true,
+        ]);
+    }
+}