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61
themes/lucentui/views/tickets/create.blade.php
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61
themes/lucentui/views/tickets/create.blade.php
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<div class="container mx-auto px-4 py-8 sm:px-6 lg:px-8">
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<h1 class="text-3xl lg:text-4xl font-extrabold text-color-base mt-4 mb-8">
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{{ __('ticket.create_ticket') }}
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</h1>
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<div class="bg-background-secondary/70 border border-neutral/50 p-6 rounded-xl shadow-lg">
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<h2 class="text-2xl font-bold text-color-base mb-6">{{ __('ticket.ticket_details') }}</h2>
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<div class="grid grid-cols-1 md:grid-cols-2 gap-6">
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<x-form.input wire:model="subject" label="{{ __('ticket.subject') }}" name="subject" required />
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@if (count($departments) > 0)
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<x-form.select wire:model="department" label="{{ __('ticket.department') }}" name="department" required>
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<option value="">{{ __('ticket.select_department') }}</option>
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@foreach ($departments as $departmentOption)
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<option value="{{ $departmentOption }}">{{ $departmentOption }}</option>
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@endforeach
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</x-form.select>
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@endif
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<x-form.select wire:model="priority" label="{{ __('ticket.priority') }}" name="priority" required>
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<option value="">{{ __('ticket.select_priority') }}</option>
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<option value="low">{{ __('ticket.low') }}</option>
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<option value="medium">{{ __('ticket.medium') }}</option>
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<option value="high">{{ __('ticket.high') }}</option>
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</x-form.select>
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<x-form.select wire:model="service" label="{{ __('ticket.service') }}" name="service">
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<option value="">{{ __('ticket.select_service') }}</option>
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@foreach ($services as $product)
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<option value="{{ $product->id }}">{{ $product->product->name }} ({{ ucfirst($product->status) }})
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@if ($product->expires_at)
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- {{ $product->expires_at->format('Y-m-d') }}
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@endif
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</option>
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@endforeach
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</x-form.select>
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<div class="col-span-1 md:col-span-2"><p class="text-xs"><b>Disclaimer:</b> Please include as much information as possible. Our support team may take longer to respond if insufficient information is provided. This includes <b>hostnames</b>, IP addresses, error messages, and any troubleshooting steps already taken. Failure to do so may result in delays or closure of your ticket without resolution. This especially important when submitting a ticket on an account that has more than one product ordered as to ensure the right product is investigated by our support team.</p></div><div class="col-span-1 md:col-span-2"><hr/></div><div class="col-span-1 md:col-span-2"><div class="flex items-center bg-blue-500 text-white text-sm font-bold px-4 py-4 rounded-xl shadow-lg " role="alert">
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<svg class="fill-current w-4 h-4 mr-2" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20"><path d="M12.432 0c1.34 0 2.01.912 2.01 1.957 0 1.305-1.164 2.512-2.679 2.512-1.269 0-2.009-.75-1.974-1.99C9.789 1.436 10.67 0 12.432 0zM8.309 20c-1.058 0-1.833-.652-1.093-3.524l1.214-5.092c.211-.814.246-1.141 0-1.141-.317 0-1.689.562-2.502 1.117l-.528-.88c2.572-2.186 5.531-3.467 6.801-3.467 1.057 0 1.233 1.273.705 3.23l-1.391 5.352c-.246.945-.141 1.271.106 1.271.317 0 1.357-.392 2.379-1.207l.6.814C12.098 19.02 9.365 20 8.309 20z"/></svg>
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<p>All account information must be accurate and verifiable in accordance with our <a href="https://virtnet.bond/tos" target="_blank">Terms of Service ↗</a>. Account details are reviewed with every support ticket submission to ensure compliance and service integrity. Providing false, inaccurate, or misleading information constitutes a violation of our Terms of Service and may result in immediate review, suspension, or termination of the account and all associated services without prior notice.</p>
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</div><div><hr/></div></div><div class="col-span-1 md:col-span-2">
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<label for="editor" class="block text-sm font-medium text-color-muted mb-2">Message</label>
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<div wire:ignore>
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<textarea id="editor" wire:model="message" placeholder="Your Message Here." class="form-input h-40"></textarea>
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</div>
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<x-easymde-editor wire:model="message" target-id="editor" />
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</div>
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</div>
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<div class="flex justify-end mt-6">
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<x-button.primary class="py-3 text-base font-bold transition-all transform rounded-lg shadow-lg hover:bg-primary focus:outline-none focus:ring-4 focus:ring-primary-500 hover:-translate-y-0.5" wire:click="create">
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{{ __('ticket.create_ticket') }}
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</x-button.primary>
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</div>
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</div>
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</div>
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72
themes/lucentui/views/tickets/index.blade.php
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72
themes/lucentui/views/tickets/index.blade.php
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<div class="container mx-auto px-4 py-8 sm:px-6 lg:px-8">
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<div class="flex flex-col md:flex-row md:items-center justify-between gap-4 mb-8">
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<x-navigation.link :href="route('tickets.create')" class="inline-flex items-center justify-center px-5 py-2 border border-transparent text-base font-medium rounded-full shadow-sm text-white bg-primary hover:bg-primary/90 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-primary transition-colors duration-200">
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<x-ri-add-line class="size-5 mr-2" />
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<span>{{ __('ticket.create_ticket') }}</span>
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</x-navigation.link>
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</div>
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<h1 class="text-3xl lg:text-4xl font-extrabold text-color-base mt-4 mb-8">
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{{ __('ticket.tickets') }}
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</h1>
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<div class="grid grid-cols-1 gap-6 md:gap-8">
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@forelse ($tickets as $ticket)
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<a href="{{ route('tickets.show', $ticket) }}" wire:navigate class="block group">
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<div class="bg-gradient-to-br from-background-secondary/50 to-background-secondary/30 hover:bg-secondary/25 border border-neutral/50 p-6 rounded-xl shadow-lg
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transition-all duration-300 hover:scale-[1.01] hover:shadow-xl hover:border-primary/50
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flex flex-col md:flex-row items-start md:items-center justify-between gap-4">
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<div class="flex items-start md:items-center gap-4 flex-grow">
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<div class="bg-secondary/10 p-3 rounded-full flex-shrink-0 shadow-sm">
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<x-ri-ticket-line class="size-6 text-secondary" />
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</div>
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<div class="flex flex-col">
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<span class="text-xl font-bold text-color-base leading-tight group-hover:text-primary transition-colors duration-200">
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{{ $ticket->subject }}
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</span>
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<p class="text-color-muted text-sm mt-1">
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{{ __('ticket.last_activity') }}:
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{{ $ticket->messages()->orderBy('created_at', 'desc')->first()->created_at->diffForHumans() }}
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@if($ticket->department)
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<span class="hidden md:inline"> - {{ $ticket->department }}</span>
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@endif
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</p>
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</div>
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</div>
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<div class="flex items-center gap-3 flex-shrink-0 mt-3 md:mt-0">
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<div class="text-sm font-semibold px-3 py-1 rounded-full flex items-center gap-1.5
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@if ($ticket->status == 'open') text-success bg-success/20
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@elseif($ticket->status == 'closed') text-inactive bg-inactive/20
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@elseif($ticket->status == 'replied') text-info bg-info/20
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@else text-warning bg-warning/20
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@endif">
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@if ($ticket->status == 'open')
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<x-ri-add-circle-fill class="size-4" />
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Open
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@elseif($ticket->status == 'closed')
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<x-ri-forbid-fill class="size-4" />
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Closed
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@elseif($ticket->status == 'replied')
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<x-ri-chat-smile-2-fill class="size-4" />
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Replied
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@else
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<x-ri-error-warning-fill class="size-4" />
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{{ ucfirst($ticket->status) }}
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@endif
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</div>
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<x-ri-arrow-right-s-line class="size-6 text-color-muted group-hover:text-primary transition-colors duration-200" />
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</div>
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</div>
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</a>
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@empty
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<div class="bg-gradient-to-br from-background-secondary/50 to-background-secondary/30 rounded-xl shadow-lg p-6 lg:p-8 border border-neutral/50 text-center">
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<x-ri-inbox-line class="size-16 text-color-muted mx-auto mb-4 opacity-60" />
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<h3 class="text-xl font-bold text-color-base mb-2">No Tickets yet.</h3>
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</div>
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@endforelse
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</div>
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</div>
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112
themes/lucentui/views/tickets/show.blade.php
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112
themes/lucentui/views/tickets/show.blade.php
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<div class="container mx-auto px-4 py-8 sm:px-6 lg:px-8">
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<h1 class="text-3xl lg:text-4xl font-extrabold text-color-base mt-4 mb-2">
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{{ __('ticket.tickets') }}
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</h1>
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<p class="text-lg text-color-muted font-light max-w-2xl mb-8">
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Subject: {{ $ticket->subject }}
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</p>
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<div class="grid grid-cols-1 md:grid-cols-4 gap-6">
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<div class="md:col-span-3 order-2 md:order-1">
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<div class="bg-background-secondary/50 border border-neutral p-6 rounded-xl shadow-lg mb-6">
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<div class="flex flex-col gap-5 max-h-[60vh] overflow-y-auto pr-4 custom-scrollbar" wire:poll.5s>
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@foreach ($ticket->messages()->with('user')->get() as $index => $message)
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<div
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class="bg-background/10 border border-neutral/20 p-4 rounded-lg
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w-full max-w-[80%] {{ $message->user_id === auth()->id() ? 'ml-auto bg-primary/10 border-primary/20' : 'mr-auto' }}
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transition-all duration-200">
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<div class="flex items-center justify-between mb-2">
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<div>
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<h3 class="font-semibold text-color-base text-lg">{{ $message->user->name }}</h3>
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<p class="text-sm text-neutral-400">{{ $message->created_at->diffForHumans() }}</p>
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</div>
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</div>
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<div class="mt-2 prose dark:prose-invert max-w-none text-color-base">
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{!! Str::markdown(nl2br(e($message->message)), ['allow_unsafe_links' => false]) !!}
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</div>
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</div>
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@endforeach
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</div>
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</div>
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<div class="bg-background-secondary/70 border border-neutral p-6 rounded-xl shadow-lg mt-6">
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<form wire:submit.prevent="save">
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<div wire:ignore>
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<textarea id="editor" class="form-input h-40"></textarea>
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</div>
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<x-easymde-editor />
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<div class="flex justify-end mt-4">
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<x-button.primary class="py-3 text-base font-bold transition-all transform rounded-lg shadow-lg hover:bg-primary focus:outline-none focus:ring-4 focus:ring-primary-500 hover:-translate-y-0.5">
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{{ __('ticket.reply') }}
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</x-button.primary>
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</div>
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</form>
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</div>
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</div>
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<div class="md:col-span-1 order-1 md:order-2">
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<div class="bg-background-secondary/50 border border-neutral p-6 rounded-xl shadow-lg">
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<h2 class="text-xl font-bold text-color-base mb-4">{{ __('ticket.ticket_details') }}</h2>
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<div class="space-y-4">
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{{-- Subject --}}
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400">{{ __('ticket.subject') }}:</span>
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<span class="text-lg font-semibold text-color-base">{{ $ticket->subject }}</span>
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</div>
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{{-- Status --}}
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400 mb-1">{{ __('ticket.status') }}:</span>
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<div class="text-sm font-semibold px-3 py-1 rounded-full w-fit flex items-center gap-1.5
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@if ($ticket->status == 'open') text-success bg-success/20
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@elseif($ticket->status == 'closed') text-inactive bg-inactive/20
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@elseif($ticket->status == 'replied') text-info bg-info/20
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@else text-warning bg-warning/20
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@endif">
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@if ($ticket->status == 'open')
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<x-ri-add-circle-fill class="size-4" />
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Open
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@elseif($ticket->status == 'closed')
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<x-ri-forbid-fill class="size-4" />
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Closed
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@elseif($ticket->status == 'replied')
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<x-ri-chat-smile-2-fill class="size-4" />
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Replied
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@else
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<x-ri-error-warning-fill class="size-4" />
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{{ ucfirst($ticket->status) }}
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@endif
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</div>
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</div>
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400">{{ __('ticket.priority') }}:</span>
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<span class="text-base text-color-base">{{ ucfirst($ticket->priority) }}</span>
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</div>
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400">{{ __('ticket.created_at') }}:</span>
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<span class="text-base text-color-base">{{ $ticket->created_at->format('d M Y, H:i') }} ({{ $ticket->created_at->diffForHumans() }})</span>
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</div>
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@if ($ticket->department)
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400">{{ __('ticket.department') }}:</span>
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<span class="text-base text-color-base">{{ $ticket->department }}</span>
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</div>
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@endif
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@if ($ticket->service)
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<div class="flex flex-col">
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<span class="text-sm font-medium text-neutral-400">{{ __('ticket.service') }}:</span>
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<span class="text-base text-color-base">
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<a href="{{ route('services.show', $ticket->service) }}" class="text-primary font-bold hover:underline" wire:navigate>
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{{ $ticket->service->product->name }}
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</a>
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</span>
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</div>
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@endif
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</div>
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</div>
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</div>
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</div>
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</div>
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34
themes/lucentui/views/tickets/widget.blade.php
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34
themes/lucentui/views/tickets/widget.blade.php
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<div class="space-y-4">
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@foreach ($tickets as $ticket)
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<a href="{{ route('tickets.show', $ticket) }}" wire:navigate>
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<div class="bg-gradient-to-br from-background-secondary/50 to-background-secondary/30 border border-neutral p-4 rounded-lg mb-4">
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<div class="flex items-center justify-between mb-2">
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<div class="flex items-center gap-3">
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<div class="bg-secondary/10 p-2 rounded-full">
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<x-ri-ticket-line class="size-5 text-secondary" />
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</div>
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<span class="font-medium">{{ $ticket->subject }}</span>
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</div>
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<div class="size-5 rounded-full p-0.5
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@if ($ticket->status == 'open') text-success bg-success/20
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@elseif($ticket->status == 'closed') text-inactive bg-inactive/20
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@else text-info bg-info/20
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@endif"
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@if ($ticket->status == 'open')
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<x-ri-add-circle-fill />
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@elseif($ticket->status == 'closed')
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<x-ri-forbid-fill />
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@elseif($ticket->status == 'replied')
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<x-ri-chat-smile-2-fill />
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@endif
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</div>
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</div>
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<p class="text-base text-sm">
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{{ __('ticket.last_activity') }}
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{{ $ticket->messages()->orderBy('created_at', 'desc')->first()->created_at->diffForHumans() }}
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{{ $ticket->department ? ' - ' . $ticket->department : '' }}
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</p>
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</div>
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</a>
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@endforeach
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</div>
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Reference in New Issue
Block a user