'服務單詳情', 'tickets' => '服務單', 'subject' => '主旨', 'status' => '狀態', 'priority' => '優先順序', 'department' => '部門', 'created_at' => '建立時間', 'reply' => '回覆', 'create_ticket' => '建立工單', 'select_department' => '選擇部門', 'select_priority' => '選擇優先順序', 'low' => '低', 'medium' => '中', 'high' => '高', 'last_activity' => '最後活動', 'service' => '服務', 'select_service' => '選擇服務', 'create' => '建立', ];