'Ticket Details', 'tickets' => 'Tickets', 'subject' => 'Subject', 'status' => 'Status', 'priority' => 'Priority', 'department' => 'Department', 'created_at' => 'Created At', 'reply' => 'Reply', 'create_ticket' => 'Create Ticket', 'select_department' => 'Select Department', 'select_priority' => 'Select Priority', 'low' => 'Low', 'medium' => 'Medium', 'high' => 'High', 'last_activity' => 'Last activity', 'service' => 'Service', 'select_service' => 'Select Service', 'create' => 'Create', ];